Choosing the right general contractor isn’t just about price; it’s about trust. At AZ Builder Solutions (formerly AZ Floor Solutions), we understand how vital it is to find a licensed contractor, backed by strong references, and who respects your time and property during site visits. These are the key traits of a trusted company. When you’re preparing for a remodel or new build, ensuring your general contractor checks these boxes can save you stress and money.
Start with License Verification
In Arizona, all general contractors must be licensed through the Arizona Registrar of Contractors (ROC). This step isn’t optional.
It’s easy to look up a license using the ROC website. You’ll want to:
- Search by company name.
- Check the license classification (e.g., B-1 for general commercial, B for general residential).
- Confirm the license is active, with no serious complaints.
This step protects you legally. If a licensed contractor damages your home or fails to finish the job, you may have recourse. Without that license, you don’t.
Ask for References, and Verify
Many homeowners ask for references but never follow up. Don’t make that mistake.
A trusted company will give you at least three recent references without hesitation. Make the call and ask questions like:
- Was the job completed on time and within budget?
- Were there any surprises?
- How did the crew treat your home or property?
- Would you hire them again?
You’ll quickly get a feel for how reliable that general contractor really is.
Request Photos
Ask for before-and-after images of recent projects. But go further: ask where the work was done.
Some contractors use stock images or out-of-state work to pad their portfolios.
You want transparency.
Schedule a Site Walk the Right Way
The site walk is your first real interaction with the contractor on your property. It sets the tone for the project.
Here’s how to make the most of it:
1. Be Present and Prepared
Don’t send someone else unless necessary. Prepare a checklist or list of questions in advance. Make sure all decision-makers are present.
2. Provide Access
Clear the work area. Unlock gates. Remove clutter if possible. A clean site makes it easier to assess the work needed.
3. Expect Professionalism
The contractor should show up on time, dressed appropriately, and ready to listen. At AZ Builder Solutions, we treat every home like it’s our own.
4. Discuss the Process
Ask how long the estimate will take. Confirm whether it will be a written quote, and when you’ll receive it. Reputable contractors won’t pressure you for immediate decisions.
Watch for Red Flags
Even if someone says they’re a licensed contractor, double-check everything. Be alert for these warning signs:
- Hesitance to share their ROC number
- Poor online reviews with no responses
- Vague answers about pricing or timelines
- No business insurance
- Refusing to walk the site first
If it feels off, it probably is.
Respect Goes Both Ways
As a homeowner, being courteous during the process goes a long way.
Offer water during hot afternoons. Keep pets and kids safe and away from the site. Don’t cancel last minute unless necessary.
The general contractor will remember your professionalism, and it may reflect in your project priority or pricing.
Final Questions to Ask Before You Hire
Before signing anything, ask the following:
- Who will be on-site daily?
- How do they handle delays or change orders?
- What’s the payment schedule?
- Is there a warranty on labor or materials?
These questions protect both sides and set expectations from the start.
Why It Matters in Phoenix
Weather extremes and HOA rules often complicate home improvement timelines. You need a general contractor who understands local permitting, zoning, and climate factors.
At AZ Builder Solutions, we’ve built our reputation by doing things the right way, from the first handshake to final cleanup. We’re fully licensed, insured, and proud to be a trusted company serving the Valley.
Don’t Rush the Process
Finding the right contractor is about more than price. It’s about peace of mind.
- Always verify your licensed contractor through the ROC.
- Check references and verify recent projects.
- Handle site walks with clarity and mutual respect.
And remember, when you work with a general contractor who values communication, licensing, and transparency, the entire project runs smoothly.
For dependable work in Phoenix and the surrounding areas, AZ Builder Solutions is ready to walk your site and provide a free, detailed quote.